Service Engineer

We are currently looking for a Field Service Technician to work for our Portsmouth, Virginia office and globally as required. The position will report to the Operations Manager.

Roles and Responsibilities

• Conduct services, participate in testing, commissioning, and annual & 5-year inspections on lifeboats and davit/winch systems globally.
• Complete service reports and delivers them to the Service Coordinator.
• Perform Safe Job Analysis according to the procedures and as advised by the Service Coordinator.
• Communicate with the Service Coordinator/Service Manager and the customer regarding the progress of the service job.
• Satisfactorily complete Marine In-house courses related to position/service missions.
• Diagnose, adjust, repair, or overhaul cranes and/ or Life Saving Equipment (LSE).
• Annual inspections on cranes.
• Assist Production Manager in Assembly/Productions when required.
• Apply electronically, hydraulically and mechanical theory and related knowledge to test and modify operational electrical machinery.
• Apply electronically control equipment and circuitry, hydraulically circuits and components, mechanical equipment
• Operate machine for test, inspection, diagnoses, and troubleshooting.
• Test mechanical products and equipment after repair or modification to ensure proper performance and compliance with the manufacturer’s specifications.
• Repair and replace damaged or worn parts with original equipment manufacturer (OEM) spare parts and OEM repaired parts.
• Dismantle and reassemble heavy equipment using hoists and hand tools.
• Clean, lubricate and perform other routine maintenance work on machines.
• Examine parts for damage or excessive wear using relevant measuring devices.
• Read, understand and interpret operation manuals, parts manuals, blueprints, and technical drawings.
• Overhaul and test machines or equipment to ensure operating efficiency and safety integrity of the machine.
• Inspect and verify dimensions and clearances of parts to ensure conformance to factory specifications.
• Understand and be able to communicate the basic SOLAS regulations that are applicable to the LSE and the processes the FSR is working with.
• Demonstrate the ability to take control of the job and able to communicate clearly with the client.
• Complete assigned paperwork as to procedures. Fill out all forms properly, including the customer’s signature where applicable.
• Work in accordance with the company’s latest Strategy, Quality Manual, HSE Policy, and applicable laws and regulations.
• Be willing to travel globally as required.
• Superior may delegate other tasks.

Qualifications and Education Requirements

• Technical background, with proven experience in hydraulic construction
• Marine/offshore experience
• Experience in Service Engineering
• Have sound theoretical knowledge of cranes/hydraulics/electrical knowledge in the marine/fishing industry environment and with 1 year of experience in hydraulics.
• Be able to support other product divisions.
• English is written and verbally
• The ability to communicate orally with management and other co-workers is important
• Passport with no travel restrictions
• Computer skills
• Clean driver’s abstract

Physical Demands

• Regular use of a variety of measuring tools, the telephone and e-mail for communication is essential
• Standing or sitting for extended periods is common
• Hearing and vision within normal ranges are important to conversations
• Must be physically and mentally fit and prepared to travel away from home for periods to time
• Heavy lifting is expected. Exertion of up to 100 lbs. of force occasionally may be required
• Have the ability to climb stairs into the boats and must not be afraid of heights.

Preferred Skills

• Personal Qualities: Organized / Structured